Last modified: 03/09/2024

 

Introduction

Masaris Technologies Pvt Ltd ("Company" or "We") respects your privacy and is committed to protecting it through compliance with this policy.

The website https://rentofy.in/ is owned and operated by Masaris Technologies Private Limited, incorporated in India under the Companies Act, 2013. The Company provides residential property management services, including listing rentals, tracking maintenance, and managing finances.

1. Scope of Policy

This policy applies to information collected:

• On this Website.
• In electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website.
• When you interact with our advertising on third-party websites that include links to this policy.
• From any other source.

This policy does not apply to information collected by:

• Us offline or on any other website operated by the Company or any third party.
• Any third party, including our affiliates, through any application or content that may link to or be accessible from the Website.

Please read this policy carefully. If you do not agree with it, do not use the Website or provide us with your information. By accessing or using this Website, you agree to this policy. Changes may occur periodically, and continued use of the Website indicates acceptance of those changes. We may notify you of changes via email or suggest checking the Website periodically.

2. Children under the age of 16

Our Website is not intended for individuals under the age of 16. They  are prohibited from providing any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use this Website or provide any information, including through features, registration, purchases, interactive or public comment sections, or by submitting personal information such as your name, address, telephone number, email address, screen name, or username. If we become aware of personal information collected from a child under 16 without parental consent, we will delete it. If you believe we have collected information from or about a child under 16, please contact our grievance office at the number provided.

3. Collection of Information

We may collect information from you through your use of the Website, by joining us through social media platforms, through interactions with our marketing partners, or through any other engagement with Rentofy. The personal information we collect and process may include, but is not limited to:

• Information provided by you at the time of registration, which can identify, contact, or locate you, such as your name, address, email address, property photos, bank details, and phone number.
• Data automatically captured by the Website, such as the operating system of your mobile phone or the domain name and IP address assigned to your computer/mobile device when connected to the internet. When you request a page from the Website, our web servers automatically recognize your domain name and IP address. This information reveals nothing personal about you other than the IP address from which you have accessed the Website.

4. Use of the information collected

The primary purpose of collecting information is to provide you with a platform for delivering the Services. The Company may use the personal information you provide in the following ways:

• To facilitate the provision of the Services;
• To monitor, improve, and administer the quality of the Services;
• To analyze Website usage and diagnose technical issues;
• To remember basic information provided by you for effective access;
• To confirm your identity to determine your eligibility to use the Website and access the Services;
• To notify you about any changes to the Website;
• To ensure the Company’s compliance with legal and regulatory obligations;
• For sending administrative notices, service-related alerts, and similar communications, as detailed in this Privacy Policy, to optimize Website efficiency;
• For market research, troubleshooting, error prevention, project planning, fraud prevention, and other criminal activity prevention;
• To enforce the Company’s Terms of Use.

5. Cookies

Cookies are small data files placed on your computer or mobile device by your browser. These files record details about your visit, such as your preferences and browsing activity, to help us provide a seamless experience on our Website. Cookies enable us to recognize you and improve the quality of our services by remembering your choices and preferences. We may also use cookies and other tracking technologies to analyze website usage and diagnose technical issues. The information collected through cookies is used in accordance with our Cookies Policy, which outlines how we handle and protect this data. You can manage your cookie preferences through your browser settings, and our Cookies Policy provides further details on how to control and opt out of cookie usage.

6. Disclosure of your information

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

With your consent, we may disclose the personal information we collect or that you provide as outlined in this privacy policy.

● To our subsidiaries and affiliates.

● To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

● In the event of a merger, sale, restructuring, reorganization, dissolution, or any other transfer of all or part of the company's assets, whether as a continuing operation or as part of a bankruptcy or liquidation process, the personal information we hold about our Website users may be included among the assets transferred to the buyer or successor

● To third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

● To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "get a quote or contact me/inquiry" feature of our Website, we will transmit the contents of that email and your email address to the recipients.

● For any other purpose disclosed by us when you provide the information.

● To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

● To enforce or apply our terms of use or terms of sale and other agreements, including for billing and collection purposes.

● If we determine that disclosing your information is essential or advisable to safeguard the rights, property, or safety of the Company, our customers, or others, we may do so. This may involve sharing information with other businesses and organizations to prevent fraud and mitigate credit risks.

● The categories of personal information we may disclose include:

    Your name, permanent address, email address, contact number, identification details (such as Aadhar card, driving license, or other ID proofs), location data, date of birth, gender, bank account information, property-related details, IP address, unique identifiers for your computer, mobile phones, tablets, or other devices, and any additional details necessary for the Company to collect in order to provide our services.

7. Security Protocols for Personal Data

We take the security of your personal information seriously and employ reasonable measures designed to protect your data from unauthorized access, use, alteration, and disclosure. These measures include, but are not limited to, implementing firewalls, encryption protocols, secure servers, and access controls. However, please note that no method of transmission over the internet or method of electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Handling and Retention of Personal Data

We will retain your personal information only for the duration necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy, or as required by applicable laws. Once the retention period has elapsed, we will proceed with securely deleting or anonymizing your personal information. This process will be carried out in accordance with relevant laws and regulations to ensure your data is handled responsibly. We will take appropriate measures to protect your data from unauthorized access during this period. If you have any questions about the retention of your personal information, please contact us. Our commitment is to maintain compliance with legal requirements while safeguarding your privacy.

9. International data transfer

If you are accessing our Website from outside India, please be aware that your personal information may be transferred, stored, and processed in India or any other country where our servers or third-party service providers are located. By using our Website, you acknowledge and consent to the transfer of your information to these countries. The data protection laws in these countries may differ from those in your country of residence. We take reasonable measures to ensure that your information is protected and handled in accordance with this privacy policy. However, the level of protection for your personal information may not be equivalent to that provided in your home country. Your continued use of the Website signifies your agreement to this transfer of information. If you do not agree with these terms, please do not use the Website.

10. Access and Control of Your Personal Information

You have the right to access, correct, update, or delete your personal information at any time. To exercise these rights, please contact our Grievance Officer at the contact details provided below. We will acknowledge receipt of your request and respond within a reasonable timeframe, as required by applicable laws. Please be aware that, while we will strive to accommodate your request, certain information may be retained as necessary to comply with legal obligations or for legitimate business purposes. This retention is in accordance with the applicable regulations and is intended to ensure compliance with legal requirements and to support our business operations. For more information on how we handle such requests, please refer to the contact details and procedures outlined below.

11. Third-Party Services and Privacy Responsibility

Our Website may include links to third-party websites, plug-ins, and applications. By clicking on these links or enabling these connections, you may allow third parties to collect or share data about you. We do not have control over these third-party websites and are not responsible for their privacy practices or content. As these third parties operate independently from us, their data collection and privacy practices may differ from ours. We strongly advise that you review the privacy policies of any third-party websites, plug-ins, or applications you visit. Your interactions with these third parties are governed by their own privacy policies. We cannot be held liable for any issues or concerns arising from your use of third-party services.

11. Amendments in this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Modified" date at the top of the page. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

12. Grievance Office details 

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

info@rentofy.in | +91 908 908 2020

We are committed to resolving any concerns or complaints you may have in a fair and timely manner.